Properly preparing your shipments for transit is essential to ensure a successful and speedy delivery. Incorrect postage, insufficient packaging, and labelling errors can all lead to issues with your shipment. To help you avoid these common mistakes, here are a few key points to keep in mind:Postage: Double-check that your shipment is going to...

If you have multiple shipments to process, our import tools can help you save time. With three options available, you can quickly and efficiently create multiple shipments simultaneously. Make the most of your time with ShipShop's import capabilities.Store IntegrationOur store integrations make it easy to connect your ShipShop account with you...

Our convenient shipping calculator is available on our Pricing Page and in your ShipShop account. Simply provide your origin province, destination country, sample item size or custom measurements, and you'll get a quote right away. For the most accurate estimate, make sure to include the exact weight and dimensions of your shipment and the des...

Unfortunately, we can't do anything about packages that have already left our facility - they're on their way!

Having trouble creating a shipment? Depending on the case, the error message might explain what's going wrong. If it's a bug, don't worry - just get in touch with our customer service team at support@shipshop.com. For good measure, take a screenshot of any error messages you might have received. We're here to help!

Consolidate your shipments into one box and send it to your nearest ShipShop Branch. When you're creating your shipping label, just enter the name or address of ShipShop Outbound. If you need a hand, our customer service team is here to help.

If you're in Ontario, you can easily book a UPS pickup through your ShipShop Account.On your ShipShop dashboard, select 'Schedule a Pickup'. Select the carrier as UPS. Click on the package that you want to schedule a pickup for. Select the date for the pickup.  Depending on where you are, UPS can come and pick up your shipments and bring them ...

We've got you covered! ShipShop offers pickup services in major cities throughout the GTA. We tailor our fees to fit your needs – distance, frequency, shipping volume – you name it. Let's chat and see what we can do for you!

Generate a packing slip for every shipment you make with ease! Log in to your ShipShop Account > Just head over to Shipments tab and click on 'Other' then 'Packing Slip' - easy peasy!

Once you're ready to ship, just head to the Shipments tab, select the shipment/s and click Print.Don't forget, though – you have 21 days to use or void your label before it expires.